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Kathleen Sutcliffe

SutcliffeKathleenKATHLEEN SUTCLIFFE studies high-reliability organizations and group decision making in order to understand how organizations and their members cope with uncertainty and unexpected events, with a focus on reliability, resilience, and safety in health care. In the domain of patient safety, Sutcliffe has applied this construct to how healthcare teams can become alert and aware of unfolding untoward situations as they evolve and more effectively cope.